CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE
ATTENTION: This is a legal agreement (the “Agreement”) between You, the individual, company or organization (“you,” “your,” or “Customer”) and vellavisage.com (“we,” “our”, “Company”). By ordering, accessing, using or purchasing Vella Visagé (“Product”) through this website or related websites (collectively the “Website”), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.
Any statements on this site or any materials or supplements distributed or sold by vellavisage.com has not been evaluated by the Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a history of heart conditions we suggest consulting with a physician before using any of our products. The results on all products are not typical and not everyone will experience these results.
Terms and Conditions
Please carefully read the following terms and conditions as when you purchase any of the products from our web site, you agree and are bound to the following terms and conditions. Your order will not be processed unless you check the box near the terms and conditions signifying that you have read and agreed to the terms. This Agreement is between vellavisage.com and you (“you” or “Customer”) This Section sets forth the terms and conditions which apply to the use by you of the website (as defined below) and any other subscription product or service offered for sale by and/or its affiliates. The right to use any product or service offered by vellavisage.com is personal to you and is not transferable to any other person or entity. vellavisage.com reserves the right to make changes to the website, policies, and these terms at any time without notice.
Disclaimer of Warranty; Limitation of Liability
vellavisage.com neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the website. Under no circumstances will vellavisage.com be liable for any loss or damage caused by your reliance on information obtained through the content on the website. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the website. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content. You understand that the statements made about , or any other product mentioned on this website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.
You agree to defend, indemnify and hold harmless vellavisage.com, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use by you of the website, including claims by other users, access, products or memberships. In no event shall the maximum liability hereunder exceed the sum of $1,000.
Dispute. Except as otherwise provided below, any controversy or claim arising out of or relating to this Agreement or the relationship between the parties established by it shall be submitted to final and binding arbitration before one (1) arbitrator, in Las Vegas, Nevada, by the American Arbitration Association (AAA). The AAA rules and procedures shall apply. Each party shall pay for their own presentation and preparation of their case. Judgment upon any award it may grant may be confirmed and entered in any court of competent jurisdiction. This provision shall be deemed self-executing, and an award may be entered against a party who fails to appear at any duly noticed hearing. This provision shall survive the expiration or termination of this Agreement. ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL LEGAL ACTION, UNLESS BOTH YOU AND VELLA VISAGé SPECIFICALLY AGREE TO DO SO IN WRITING FOLLOWING INITIATION OF THE ARBITRATION. In no event does the arbitrator have the authority to make any award that provides for punitive or exemplary damages.
Statements made by have not been evaluated by the food and drug administration. The FDA does not evaluate or test herbs. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions. The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner. In the event that any individual should use the information presented on this website without a licensed medical practitioner’s approval, that individual will be diagnosing for him or herself. No responsibility is assumed by vellavisage.com the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner’s services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on this website. Furthermore, this information is based solely on the traditional and historic use of a given herb, or on clinical trials that are generally not recognized by any US government agency or medical organization.
The standard ground mail service is shipped via United States Postal Service First Class Mail. Packages will arrive within 3-5 business days. Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times.
When you select to add Buyer’s Protection for the one-time fee of $1.95 to your order you gain lost shipment protection. If for any reason your shipment has been lost during the initial shipping process we will send you a new shipment. New shipments are limited to one lost shipping incident per customer. Multiple repeat lost packages will not be honored. You will also be granted rushed shipping by sending your order to the top of the line for expedited shipping.
Reversals and Chargebacks
We consider Chargebacks and reversals as potential cases of fraudulent use of our services and/or theft of services, and will be treated as such. We reserve the right to file a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services.
Customer satisfaction is our main priority, and we are always interested in making our customers’ experience with our products enjoyable and convenient. If you would like to request custom arrangements for your account, such as bulk orders, and/or ordering additional products, just call our customer service representatives and we will be happy to discuss your account with you. We cannot accommodate every request, but we do our best to accommodate where possible. To ensure the highest quality customer care, and to be sure that your order is handled correctly, your call will be recorded and archived for future reference.
Occasionally we may update our product logos and artwork or re-brand our product. This may lead to us delivering out a newly designed product which may look different than the original one you have received. The ingredients will remain the same, but the look and feel may change from time to time. Changes may include, but not be limited to: colors, product brand names, fonts, layouts, slogans, packaging, etc.
You hereby represent and warrant that:
You are age eighteen (18) or older.
You have read this Agreement and thoroughly understand the terms contained.
You further represent that vellavisage.com has the right to rely upon all information and may contact you by email, telephone or postal mail for any purpose regarding the use of this website.
By buying the Vella Visagé Ageless Eye Revitalizer, you will pay only for shipping and handling upon placing the order and will then have 20 (14-day evaluation period and 6 days transit) days for orders shipped to the US and 24 (14-day evaluation period and 10 days transit) days for orders shipped to Canada upon receiving the order to try our products. If you choose to keep the kit, you will be paying the discounted price of $93.12. If for any reason you decide that Vella Visagé Ageless Eye Revitalizer is not the perfect wrinkle-fighting, skin treatment, call us toll-free at 888-250-5594 24/7 during your 20 or 24 day trial period to cancel your trial and you will NEVER be billed.
Plus, if you decide to keep your trial of Vella Visagé Ageless Eye Revitalizer, you’ll receive a new supply of Vella Visagé Ageless Eye Revitalizer every 30 days at the discounted rate of $93.12 (+ $5.95 S&H) in USD or currency of your country.
If you wish to cancel your membership to prevent any future billings at any time you do not need to return your product to do so. You can simply call our customer support toll free at 888-250-5594 24/7. You can return your product within 30 days from the date of order for a full refund of the purchase price less the Shipping and Handling Fee. Shipping and Handling is non-refundable. To return the product (post trial), you must obtain a Return Merchandise Authorization number (RMA) from customer service by calling toll free at 888-250-5594 24/7. Clearly include the RMA number on the outside of the package. All returns must be received with 15 days from the initial call to our customer service department. You are responsible for return shipping. Any shipment that is refused or returned without a RMA number may not be eligible for a refund. Your credit card will be charged for the full purchase price $93.12 until we receive your product back. Once the product is received and checked by our warehouse, we will issue you the appropriate refund. Please allow up to 3-5 business days for credits to be reflected on your credit card statement after we receive your returned merchandise.
If you decide to return, please send back the product to:
Vella Visagé Return Department
Attn: Return Department
P.O. Box 23844 St.
Petersburg, FL 33742
RMA # ___________________
Be sure to write your RMA # on the outside of the envelope for proper account credit.
We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.
* Shipping and Handling is non-refundable.
* Refunds are processed within 3 days (72 hours) of package being received by fulfillment center.
* All refunds will be processed to the credit card used for purchase.
If you have any questions, please call us toll-free at: 888-250-5594. Vella Visagé Customer Service is open 24/7. Additionally, you can learn more about Vella Visagé 24/7 online at www.vellavisage.com.
Our Regional Office in USA for North American Returns Is
Vella Visagé Return Department
Attn: Return Department
P.O. Box 23844 St.
Petersburg, FL 33742
RMA # ___________________
ENTIRE AGREEMENT: This Agreement sets forth the entire agreement between the parties. You acknowledge and agree that You have reviewed this Agreement in its entirety, and every part thereof, and that You understand the Agreement. You further acknowledge and agree that You have had the opportunity to review this Agreement and otherwise consult with Your independent counsel as to the Agreement.